Bryan

Bryan is a Personal Lines Account Manager at Sterling Insurance Group, supporting clients with auto, home, and personal insurance needs from the Boston office. He brings prior customer service experience from Cathay Pacific Airways, where he developed the communication skills and composure that define strong client relationships in insurance. Bryan is fluent in Mandarin, allowing him to serve Mandarin-speaking clients across the Boston area with clarity and care. He holds a background in psychology and economics, which gives him a nuanced perspective on how people think about risk and make coverage decisions. He is an ambitious, client-focused professional committed to growing his expertise and his book of business.